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‘Co-op ruined my mother’s foreign funeral and left me £1,800 out of pocket’ | Money

Mary Berridge’s mother was a glamorous interpreter employed by the British War Office in Rome during the 1940s. It was there that she met an English colonel, fell in love and, in 1947, left her family to marry and settle in England. In death, 72 years later, she wished to return to her native Rome, so Berridge contracted Co-operative Funeralcare in Seaford, East Sussex, to make the arrangements. The repatriation was scheduled for a Monday in May and she was advised to organise the funeral two days later in case of delays.

Late on the Friday before the coffin was due to fly out, she…

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